5

Charlie's Auto is the best around.

5

I appreciate that whatever the problem I have with my car, they are quick to diagnose and fix the problem. And when something unexpected happens, they manage to 'fit me in' and get it taken care of in a timely manner. Thanks so much for the years of great service!!!

5

Charlie's Auto is great. He and his staff are friendly and get the job done. This is the most honest mechanic shop in the Tri-Cities.

4

My family has dealt with Charlie's automotive for over 15 years and i can say they are honest repare service people. They only fix what needs to be fixed and at resonable prices for parts and labor.I personally would recommend have your vehcile work on by Charlie's automotive. They have been in the tri cites for over 25 years.

Thanks for the feedback, Carl! We appreciate it and love the loyalty your family has!

- Charlie's Automotive Inc
5

They take very good care of me.

We appreciate the 5-star rating, Marcy! We look forward to working with you in the future!

- Charlie's Automotive Inc
5

Charlie and his crew, mike, tyler, david and bob are EXCELLENT, i have been a customer for over 10 years, every may-day and s-o-s i put out they nailed it every single time!, i just had them install a new engine in my new truck-( that i had just bought 6 months ago)uuugh i was so stressed out and these angel friends-mechanics had my back the whole time, they fought for me all the way with the insurance company!. Every single auto i have had they took the time to do the best work to get me back on the road!. They are straight up and honest to the bone, if you ever need something fixed-call Charlies Automotive in kennewick!...and they also liked the muffins i baked for them..BONUS!!!, THANK YOU SO MUCH!!

5

My go-to shop for all my transportation needs. Maintenance or Aftermarket work, they have handled it for me is a swift and efficient manner. Great group of guys working and running this shop. Highly recommended!

5

Two areas of quality I should address; CRAFTSMANSHIP - My Subaru Legacy was ready for standard maintenance on a new timing belt and water pump. Now that it's been 500 miles post-service, the car is running great. It even idles better when I start the car cold. The mechanic went so far as to leave my engine compartment cleaner than he found it. CUSTOMER SERVICE - I was quoted a price on the timing belt that was better than the dealership, yet retained a comparable workmanship guarantee. The mechanic also confirmed what the dealership had told me about my power steering fluid needing to be flushed. Again, beating the dealerships price they performed that maintenance as well. Dad drives American, I drive Japanese. Looks like we'll both be headed back to Charlie's for the next round.

5

Super professional, quick, friendly and reasonable.

5

Each time I have taken one if my vehicles there, Charlie and his crew have consistently proven they not only do good work but are extremely honest which is greatly appreciated when it comes to automotive repair and modifications (which I've used this shop for both) I would highly recommend them to anyone

12
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