Two areas of quality I should address; CRAFTSMANSHIP - My Subaru Legacy was ready for standard maintenance on a new timing belt and water pump. Now that it's been 500 miles post-service, the car is running great. It even idles better when I start the car cold. The mechanic went so far as to leave my engine compartment cleaner than he found it. CUSTOMER SERVICE - I was quoted a price on the timing belt that was better than the dealership, yet retained a comparable workmanship guarantee. The mechanic also confirmed what the dealership had told me about my power steering fluid needing to be flushed. Again, beating the dealerships price they performed that maintenance as well. Dad drives American, I drive Japanese. Looks like we'll both be headed back to Charlie's for the next round.