Charlie and his crew, mike, tyler, david and bob are EXCELLENT, i have been a customer for over 10 years, every may-day and s-o-s i put out they nailed it every single time!, i just had them install a new engine in my new truck-( that i had just bought 6 months ago)uuugh i was so stressed out and these angel friends-mechanics had my back the whole time, they fought for me all the way with the insurance company!. Every single auto i have had they took the time to do the best work to get me back on the road!. They are straight up and honest to the bone, if you ever need something fixed-call Charlies Automotive in kennewick!...and they also liked the muffins i baked for them..BONUS!!!, THANK YOU SO MUCH!!