5

Charlie and his crew, mike, tyler, david and bob are EXCELLENT, i have been a customer for over 10 years, every may-day and s-o-s i put out they nailed it every single time!, i just had them install a new engine in my new truck-( that i had just bought 6 months ago)uuugh i was so stressed out and these angel friends-mechanics had my back the whole time, they fought for me all the way with the insurance company!. Every single auto i have had they took the time to do the best work to get me back on the road!. They are straight up and honest to the bone, if you ever need something fixed-call Charlies Automotive in kennewick!...and they also liked the muffins i baked for them..BONUS!!!, THANK YOU SO MUCH!!

5

My go-to shop for all my transportation needs. Maintenance or Aftermarket work, they have handled it for me is a swift and efficient manner. Great group of guys working and running this shop. Highly recommended!

5

Two areas of quality I should address; CRAFTSMANSHIP - My Subaru Legacy was ready for standard maintenance on a new timing belt and water pump. Now that it's been 500 miles post-service, the car is running great. It even idles better when I start the car cold. The mechanic went so far as to leave my engine compartment cleaner than he found it. CUSTOMER SERVICE - I was quoted a price on the timing belt that was better than the dealership, yet retained a comparable workmanship guarantee. The mechanic also confirmed what the dealership had told me about my power steering fluid needing to be flushed. Again, beating the dealerships price they performed that maintenance as well. Dad drives American, I drive Japanese. Looks like we'll both be headed back to Charlie's for the next round.

5

Super professional, quick, friendly and reasonable.

5

Each time I have taken one if my vehicles there, Charlie and his crew have consistently proven they not only do good work but are extremely honest which is greatly appreciated when it comes to automotive repair and modifications (which I've used this shop for both) I would highly recommend them to anyone

5

The whole experience was simple and friendly. Thanks for the great treatment!

5

Fast, honest service! Very kind staff! Came in with an overheating car and problem that couldn't be diagnosed by a chain mechanic facility... These guys nailed it immediately.

5

Friendly. Professional. Got the job done quickly and for less than I expected it to be. Will definitely be going back to Charlies for all automotive repair.

5

I have already recommended your business to others. You guys are the best and the treatment I have received thus far has been exceptional. Thank you! - Yahoo Reviews

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